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Returns & Shipping Policy

Shipping:

We are an Online Shop. Goods deliver to USA, Mexico and Canada via standard Shipping will take from 5-7 business days. Do not worry! we do not over charge for shipping. In Fact, we offer a Standard Shipping Rate of $5.00. WE ALSO OFFER FREE SHIPPING TO USA, MEXICO and CANADA WITH ORDERS OVER $75.

For international orders please contact madlyfab@gmail.com.

Return:
If we send the wrong item to you or you received damaged item, then you can return it to us. You should report the problem in 3 days after receiving the products and return it within 7 DAYS to receive FULL REFUND and the item must be in original condition when returning to us. When the returned package arrives, we will examine the item, check the problem, then we will ship the correct items back to you without extra cost. We will be responsible for the returning shipping fee.

Refund
We offer store credit, partial or full refund on most items within 3 days of receiving your goods. The first step in the refunds process is to contact us.

Full Refunds
We offer a full refund on any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer’s own fault cannot apply for a refund.

Exchanges

If you would like to exchange your item because of size related issue you MUST contact us within 3 DAYS of receiving the item. We can’t ensure our costumers will be issued the style/size they desire by the time their returned items come back to the distribution center, we might be unable to accommodate exchanges by mail. We will issue you a store credit via an E-Gift Card once we’ve received your return. That way, you may use the E-Gift Card towards the correct item/size or for another item. It is always recommended to contact us before returning a package.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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